Support: We are there for you

Customer Service 24 /7

VEIT’s goal is to be industry leaders in providing worldwide technical support to their customers.
Through our worldwide service hotline our customer service is available 24 hours a day, 7 days a week.

For repairs, we would like to ask you to send us a repair order in advance. On the basis of the information provided, we can analyze the situation and fix it as soon as possible.


+49 8191 479 133


+49 8191 479 252


+1 770 8688060


+852 2111 9795

Spare Parts

VEIT is known for its highest quality products. Furthermore, we provide a guarantee on our products against any manufacturing defects for 12 months from the date of installation. During this period all defective parts (not consumables) will be replaced under warranty.


VEIT- and BRISAY products:
Landsberg, VEIT GmbH
Phone: +49 8191 479 100
Fax:      +49 8191 479 149


VEIT Americas
Phone: +1 770 8688060
Fax:      +1 770 8681313


VEIT Hong Kong Limited
Phone: +852 28349986
Fax:      +852 28360005

Sales Advice

Please contact the VEIT Consulting Service or the VEIT distributor nearest you. Please send us an e-mail to vertrieb (at) or call us.
In case of necessary repairs, we ask you to send us a repair order. So we can analyze the problem and fix it as soon as possible.

Security Data Files

We are always committed to providing the latest safety data files. Therefore, please send us an e-mail indicating the product you require safety information for at service (at) We will be pleased to send you the requested data file. Thank you for your cooperation.